With 30 years of experience, Canteen Correctional Services is a leader in essential support services for secure facilities. We understand that our success depends on the success of the people we serve.
As the corrections industry evolves, Canteen is continuously refining its resources, skills and expertise to meet and exceed
the needs of large and small secure facilities in the public and private sector. Every member of the Canteen team is committed
to achieving and exceeding our clients’ operational goals through Our Unique Approach to the delivery of Food Service, Commissary, and Laundry services.
A UNIQUE APPROACH
Canteen’s success in the corrections industry and the success of the institutions we serve reflects the vision and values that
support our professional practice. These values underlie all of our operations, services, and programs. Together, they drive our commitment to creating and sustaining industry leadership for
our company and our clients.
People are Canteen’s greatest asset. Their expertise, understanding and commitment enable us to anticipate and exceed our clients’ needs. We invest in their training. We teach them how to respond in proactive, creative and cost-effective ways.
We build our success on lasting relationships with each of our clients by anticipating and meeting the needs of their population quickly, efficiently and consistently. As your needs change, we evolve with you. Whether it’s monitoring quality standards or enhancing safety, we constantly measure and assess our policies and procedures, so that we keep your operation running at peak performance.
Our high quality standards and professional integrity have enabled Canteen Correctional Services to emerge as a leader in essential support services for secure facilities. Every Canteen client benefits from the market leadership we have established over the past 30 years. Our nationwide purchasing power and experience in hundreds of facilities allows us to develop and deliver programs that reflect each client’s operational needs, and yield positive results from day one.
FOOD SERVICE & QUALITY
We understand that mealtime plays a critical role in the overall stability of a secure facility – and we take that responsibility very seriously. To help reinforce a sense of order and control within your facility, we make sure that all food is properly prepared and presented. Canteen is committed to providing food service programs that achieve these objectives three times a day, seven days a week.
Canteen’s clients benefit from our considerable purchasing power, which enables us to secure quality products at competitive prices. Our team constantly tests and evaluates new products and sources.
Canteen’s on-staff registered dieticians meet with clients and medical staff to develop nutritious menus. We exceed federal, state and local guidelines, and respect individuals’ dietary and religious requirements.
Quality and Security Training
Food safety and security are two of our top priorities. We strictly observe FDA HACCP (Hazard Analysis and Critical Control Point) safety standards at every level. All of our associates receive ACA training and certification in correctional security procedures, and take part in ongoing educational programs that ensure our staff is always familiar with the latest security and safety information.
Our associates work closely with your staff to keep mealtimes running smoothly. Our food service delivery systems are designed to match your facility’s unique layout, security requirements and kitchen specifications.
Canteen currently provides commissary services to more than 70,000 correctional inmates across the United States through our Secured Delivery System (SDS). Our local management team will work with you to develop a commissary program that meets your specific facility and population needs. When you work with Canteen, you’ll enjoy the benefits of an exclusive delivery system that reflects our unwavering commitment to providing profitable, secure, efficient, and reliable programs.
We understand that a commissary program is much more than snacks and personal items, it should serve as a profit center that funds other programs and initiatives. Our superior purchasing power supported by our parent company’s worldwide network and resources enables us to provide brand-name merchandise at lower prices. This translates into more variety for inmates, and higher participation.
Because security is your number one priority and ours we maintain strict procedures to safeguard every aspect of the commissary process, from warehouse to delivery to distribution. All orders are placed on secure trucks, transported under close scrutiny to your facility, unloaded under supervision, and distributed and tracked electronically. Nothing is overlooked. We use clear, tamper-proof plastic to ensure that nothing is concealed in commissary bags, as well as clear personal items and electronic devices that prevent concealed contraband. Strict rules regarding safe behavior and fraternization between inmates and staff are maintained to ensure the safety of both staff and inmates.
Canteen leverages proven processes and advanced technology, including proprietary SDS software, to automate order entry and processing. Our inmate accounting system streamlines check writing, payroll, deposits, co-payments, and property management. SDS software also enables corrections personnel to restrict items based on an inmate’s classification or housing, and offers the latest in scanning and vending point-of-sale technology. These processes, procedures and technology ensure the accurate and efficient management of the day-to-day operations of your commissary.